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Thread: Comic Reader Mobi banned for 1 year

  1. #1
    Join Date
    Apr 2009
    Posts
    1,738

    Default Comic Reader Mobi banned for 1 year

    Ok, first thingsfirst : everyone needs to go to their ipa directory and back up the "comics 2.2.1.ipa" file.
    On the PC it will be here: My Documents\My Music\iTunes\iTunes Music\Mobile Applications
    On the Mac, your iPhone applications are stored in your iTunes folder. There's a sub-folder called Mobile Applications, which sits along side the iTunes Music folder, the Album Artwork folder, and so forth.

    Copy this file to a safe location. If things don't get resolved with Apple, and you accidentally delete this, it is unlikely you will ever be able to get it back


    What happened:

    Its already a year later, but I thought I should rewrite this with a little more perspective and a cooler head.

    Basically, Apple called me to tell me I had to remove USB support from my app. But this was at a time when I was very attatched to my customers.
    These were the people who gave me really great reviews, were always excited for the new features, and by buying my app supported me in doing what I loved.

    I felt very very loyal and thankful to all of my customers, and so I was really torn when Apple told me to take away something from them that I knew was important.

    So instead of thinking clearly about what to do, I let my emotions get the best of me, and made a decision that I'm not proud of.

    I tried to hide the USB support from Apple so that my customers could keep it.

    Was it a good plan? No. Was it well thought out? No.

    Did it help my customers? No. And that's really the worst part of all of this. Because of my carelessness, newer customers ended up getting stuck with a beta version that I couldn't support.

    In the end, everyone suffered because of my mistake. And everyone continues to do so, and I fear I have no idea how long it will last.

    Now that the year is up, I can only hope Apple decides to let me back in, and go back to making great software for everyone.



    Lessons Learned:
    I really do hope I get back in, and I'm trying my very best, and talking to several people who may be able to help me.
    If I do get back in, then I can assure you that this kind of thing will NEVER EVER happen again. The consequences, the betrayal to you guys; no feature could ever be worth risking that again.
    But I've also learned a LOT about how to address these issues in the future. There's no need to rely on shady practices to get around Apple. There are actually proper channels I can go through with Apple to get their permission to do things, even if they may break their rules. Its important that I'm UPFRONT with them, and always let them know exactly what I'm doing, even at the risk of rejection. After all its not the fact that I HAD usb support that got me banned, it was that I HID it from them that was the cause of all this.

    You guys have been awesome, and remarkably understanding. I promise I will do everything I can to try to make sure that you can at least get your final update.

    Thank you,
    Ty

  2. #2
    Join Date
    Nov 2009
    Posts
    26

    Default

    This fucking blows. Is they why people have been having problems downloading from itunes?

  3. #3
    Join Date
    Apr 2010
    Location
    Nomad
    Posts
    25

    Default Uh Oh.

    Ty, you never should have tried to deceive the Apple guys. They move VERY slow, but they're like a bureaucracy. They will catch up eventually. And if you get on their bad side then you stay there for a LONG time. Just ask another company that begins with 'A'.

    The other thing: Gizmodo (in fact Gawker) is on bad terms with Apple now over receiving a stolen iPhone prototype. So I would take their advice with a grain of salt (be skeptical).

    Please try and work something out with Apple. And please try to be a bit more HONEST with them. You're dealing with a corporation, not jailbreakers. Anything you do will be remembered long term.

    From what I've read from what OTHER developers have had to deal with, I would have:

    1/ Removed USB or any private APIS...

    2/ When the iPad came out, re-introduced USB or any APIs that have gone public.

    Google 'Snowtape' and 'Eucalyptus' and see what those devs have had to deal with. The Snowtape guy actually had to remove sharing from his audio stream/recording app in order to get it in the store. The Eucalyptus guy had to remove access to Project Gutenberg texts for ALL OF CHINA. That's what you may have to do or deal with.

    Dealing with Apple is like being in a Casino. They have house rules. You may not agree with them, but when you're in their house (platform) you have to follow them. They, in turn have to deal with countries and copyright and may not explain to you why.

    The other thing: What you may want to consider is this: Please start on a 2.5 version of CRM that is more Mac-like. I **suspect** that you're 'cross-compiling' and another reason you may be stonewalled is that CRM does not look like an iPhone / iPad app compared to iComic, CloudReader, etc. Apple is now taking s.3.31 of the dev agreement VERY SERIOUSLY.

    Thanks for reading...

    --Leo
    Last edited by leoofborg; 04-20-2010 at 11:56 AM. Reason: cleanup

  4. #4

    Default

    So I'm confused... does this mean that I can't buy the app at all? I don't want to try and have it not work and possibly lose $10 for nothing.

  5. #5
    Join Date
    Apr 2009
    Posts
    1,738

    Default

    Misternovember: I don't think you even can buy the app now. If you try it will say that it is unavailable.

    leoofburg: I generally prefer to be honest, and other than the USB, my app is doesn;t violate any of their terms. I'm not cross compiling, I'm using their tools to develop on.

    The heart of the issue here is that some customers don't have wifi. Without the USB support, they would simply not be able to use their software anymore.
    I don't know how many,and to be honest, at this point I don't even know how big of a deal it would have even been, but thats the reason I did it.


    I really hope I can work it out with Apple. I've certainly learned my lesson here, and if there's anything I can do to show them that, I certainly will.

  6. #6

    Default

    So Sorry to hear this! I a Partial bought an Ipad because of your program. I think I saw some where where we can contact apple about this. I for one will be.

  7. #7
    Join Date
    Apr 2010
    Posts
    3

    Default

    Hi Ty, I'm major league disappointed at these events and I hope that things work out. I am quite confused by the whole thing though.

    Am I right in thinking that there is a way of using putting comics into CRM on my iPod touch without using the USB? I have a wireless network but I haven't seen any options on how to do this.

  8. #8
    Join Date
    Apr 2009
    Posts
    1,738

    Default

    yeah, if you go into preferences there will be an "ftp server" option, you can connect using that.

  9. #9
    Join Date
    Apr 2009
    Posts
    1,738

    Default

    Quote Originally Posted by livebackwards75 View Post
    So Sorry to hear this! I a Partial bought an Ipad because of your program. I think I saw some where where we can contact apple about this. I for one will be.
    Thanks

  10. #10
    Join Date
    May 2009
    Posts
    272

    Default

    Quote Originally Posted by livebackwards75 View Post
    So Sorry to hear this! I a Partial bought an Ipad because of your program. I think I saw some where where we can contact apple about this. I for one will be.
    For everyone who is interested, please see the ongoing discussion regarding this very same issue in the iPad section of this forum. There are steps being taken, as a group, to give our feedback to Apple. Please join in that thread.

    http://forums.comicreader.mobi/showt...ned-for-1-year

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