Ok, first thingsfirst : everyone needs to go to their ipa directory and back up the "comics 2.2.1.ipa" file.
On the PC it will be here: My Documents\My Music\iTunes\iTunes Music\Mobile Applications
On the Mac, your iPhone applications are stored in your iTunes folder. There's a sub-folder called Mobile Applications, which sits along side the iTunes Music folder, the Album Artwork folder, and so forth.
Copy this file to a safe location. If things don't get resolved with Apple, and you accidentally delete this, it is unlikely you will ever be able to get it back
What happened:
Its already a year later, but I thought I should rewrite this with a little more perspective and a cooler head.
Basically, Apple called me to tell me I had to remove USB support from my app. But this was at a time when I was very attatched to my customers.
These were the people who gave me really great reviews, were always excited for the new features, and by buying my app supported me in doing what I loved.
I felt very very loyal and thankful to all of my customers, and so I was really torn when Apple told me to take away something from them that I knew was important.
So instead of thinking clearly about what to do, I let my emotions get the best of me, and made a decision that I'm not proud of.
I tried to hide the USB support from Apple so that my customers could keep it.
Was it a good plan? No. Was it well thought out? No.
Did it help my customers? No. And that's really the worst part of all of this. Because of my carelessness, newer customers ended up getting stuck with a beta version that I couldn't support.
In the end, everyone suffered because of my mistake. And everyone continues to do so, and I fear I have no idea how long it will last.
Now that the year is up, I can only hope Apple decides to let me back in, and go back to making great software for everyone.
Lessons Learned:
I really do hope I get back in, and I'm trying my very best, and talking to several people who may be able to help me.
If I do get back in, then I can assure you that this kind of thing will NEVER EVER happen again. The consequences, the betrayal to you guys; no feature could ever be worth risking that again.
But I've also learned a LOT about how to address these issues in the future. There's no need to rely on shady practices to get around Apple. There are actually proper channels I can go through with Apple to get their permission to do things, even if they may break their rules. Its important that I'm UPFRONT with them, and always let them know exactly what I'm doing, even at the risk of rejection. After all its not the fact that I HAD usb support that got me banned, it was that I HID it from them that was the cause of all this.
You guys have been awesome, and remarkably understanding. I promise I will do everything I can to try to make sure that you can at least get your final update.
Thank you,
Ty




